Contact Us About UK Casino Content
At Casinouk Bonuses Guide, we’re committed to keeping our content accurate, transparent, and genuinely useful for UK players. If you need to get in touch with our editorial team, this page explains exactly how to do that — and what kind of response you can expect.
How to Reach Us
The only official contact channel for Casinouk Bonuses Guide is email:
We don’t operate a phone line, live chat, or postal address, so please disregard any other contact details you may come across claiming to represent us.
What to Email Us About
We welcome messages on the following topics:
- Corrections and updates. If you’ve spotted an error in one of our casino reviews, bonus listings, or guides — a licence detail that’s changed, an expired free spins offer, or an operator that no longer accepts UK players — let us know. We’ll verify the information and update the material promptly.
- Editorial questions. If something in our content is unclear, or you’d like us to cover a topic we haven’t touched on yet, we’re happy to hear suggestions from our readers.
- Licensing concerns. If you believe an operator featured on our site may no longer hold a valid UK Gambling Commission licence, please tell us. We take such reports seriously, as all operators we cover are expected to be licensed by the UKGC — something you can also check yourself via the official UKGC public register.
- Partnerships and cooperation. Media enquiries, advertising questions, and other business proposals can be sent to the same address. Please include relevant details so we can route your enquiry correctly.
Response Times
We read every message that arrives in our inbox. Our editorial team typically replies within a few business days, though it may occasionally take longer during busy periods or public holidays. If your enquiry requires time to investigate — for example, a correction that needs verification against a licence register — we’ll acknowledge your email first and follow up once we’ve looked into it.
When writing to us, please use a clear subject line and include links to the specific pages you’re referring to. It helps us respond faster and more accurately.
Responsible Gambling Support
Please note that [email protected] is not a support channel for gambling-related problems. Our team are editors and writers, not trained advisers, and we cannot provide help with gambling addiction or financial difficulties connected to gambling.
If gambling is affecting your life, please contact a dedicated support service instead. You can find information about responsible gambling tools and where to get help on our responsible gambling page.
A Final Note
We appreciate every reader who takes the time to write in — corrections from our audience are one of the main ways we keep our content reliable. Whether you’ve spotted a mistake, have a question, or want to work with us, email us at [email protected] and we’ll get back to you.
Thank you for reading Casinouk Bonuses Guide.